FAQ customers

Are all the photographs submitted selected to be displayed on the website?

All the photographers featuring on ArtPhotoLimited are professional photographers. To create their gallery on ArtPhotoLimited, the photographers must submit to our Director of photography a selection of photographs which they would like to put online. Our Director of photography has over 20 years of experience in the greatest fine art photography agency in Paris.

Her selection is drastic! Only 2% of the photographers are in fact accepted on ArtPhotoLimited.

What are the print sizes available?

The photographs sold on ArtPhotoLimited are usually available in 7 to 8 different formats, in order to best meet your expectations.

However, some photographs could be available only in a reduced number of formats. The photographers in fact define themselves the formats that suit their photographs best.

What are the delivery times and fees?

ArtPhotoLimited delivers anywhere in metropolitan France, Switzerland and Europe. The deliveries are made by Colissimo, Chronopost, UPS, France Express or Heppner depending on the size of the photograph.

The delivery times in these countries are between 5 to 10 days. They include the time required for the printing, the completions (framing and mounting) and the transport to your home.

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Am I able to cancel my order?

We do our best to give you full satisfaction. However, you have the possibility to cancel your order within 14 days if you wish. In order to do so, you only have to send us back the photograph following a procedure that we will explain you. Upon reception of the photograph, you will be reimbursed of the amount of your order. You will however cover the costs for sending back the print.