FAQ customers

What are the countries, delivery times and costs?

We ship to all countries listed below with the shipping costs indicated. If you are interested in a delivery to another country or if the desired format is not proposed, please send us an email to : .

Delivery times and costs depend on the Country of Delivery, the format, the finish (framing and lamination) and the transport time to your home. Deliveries are made by Colissimo, DPD, TNT/FedEx, DHL or Chronopost depending on the format of the photograph.

Shipping fees to United Kingdom:

Following Brexit, all orders above 135£ excluding VAT are considered as imports. Therefore, customers will have to pay the import VAT at customs or to the delivery agent.

Are the photographs available numbered?

All photographs for sale on ArtPhotoLimited are sold in limited editions.

The print number, as well as the number of copies of the edition (usually between 10 and 300) is indicated on the page of each photograph.

All photographs are delivered with a certificate of authenticity.

Are the prints delivered framed?

ArtPhotoLimited gives you the choice between the print alone and the framed print. Regarding the framing, different options are available :

• Wood aluminium frame (for formats 10x8, 12x8, 12x9, 14x14, 20x14, 20x16, 20x14, 20x20) ;
• Aluminium mounting 2mn Dibond ;
• Mounting and floater frame (for the 70 cm formats or bigger).

These mountings are the ones used for the exhibitions in the greatest museums and art galleries in the world.

Am I able to cancel my order?

We do our best to give you full satisfaction. However, you have the possibility to cancel your order within 14 days if you wish. In order to do so, you only have to send us back the photograph following a procedure that we will explain you. Upon reception of the photograph, you will be reimbursed of the amount of your order. You will have to bear the direct cost of returning the goods.