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Edition ONE

FAQ customers

What are the countries, delivery times and costs?

We ship to all countries listed below with the shipping costs indicated. If you are interested in a delivery to another country or if the desired format is not proposed, please send us an email to : support.usa@artphotolimited.com.

Delivery times and costs depend on the Country of Delivery, the format, the finish (framing and lamination) and the transport time to your home. Deliveries are made by Colissimo, DPD, TNT/FedEx, DHL or Chronopost depending on the format of the photograph.


&
Shipping fees are free for any order above $100.
Formats
Poster
Wood frame / Aluminium frame
Aluminium print
Framed alu. print
Acrylic print
Framed acrylic print
Canvas print
Framed canvas print
10x7.5
12x8
12x12
12x9.5
12x7
18x13.5
16x12.5
20x20
20x13.5
$4.99$7.99$7.99$7.99$7.99$7.99$7.99$7.99
24x24
24x19
24x18
30x20
30x17
FreeFreeFreeFreeFreeFreeFreeFree
32x24
30x30
36x24
FreeFreeFreeFreeFreeFreeFreeFree
40x23FreeFreeFreeFreeFreeFreeFreeFree
40x40
40x32
48x32
48x36
47x47
48x38
56x42
60x40
60x34
FreeFreeFreeFreeFreeFreeFreeFree

What methods of payment are accepted?

To pay for your order, we accept European VISA or MASTERCARD credit cards or Paypal or Klarna. Blue cards outside European Union, e-card or any other electronic payment service are not accepted by our platform. If you do not have this method of payment, please contact us to find a solution.

Am I able to cancel my order?

We do our best to give you full satisfaction. However, you have the possibility to cancel your order within 30 days if you wish. In order to do so, you only have to send us back the photograph following a procedure that we will explain you. Upon reception of the photograph, you will be reimbursed of the amount of your order. You will have to bear the direct cost of returning the goods.