Right of withdrawal

You have the right to withdraw from this contract without giving reasons within fourteen days. The period for withdrawal shall expire fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last item.

Exercise of the right of withdrawal

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or e-mail) by post to the address: Artphotolimited 109bis cours du Médoc, (33300) Bordeaux France, by telephone on +44 20 3445 5717 or by e-mail to: customer.service@artphotolimited.com.

For the withdrawal period to be respected, it is sufficient that you send your communication on the exercise of the right of withdrawal before the withdrawal period has expired. You must return or return the goods, to Artphotolimited 109bis cours du Médoc, (33300) Bordeaux France, without undue delay and, in any event, no later than fourteen days after you have communicated your decision to withdraw from this contract. This time limit is deemed to have been respected if you return the goods before the fourteen-day period expires. You shall bear the direct costs of returning the goods.

Exceptions to the right of withdrawal

If you withdraw from this Agreement, we will refund all payments received from you, including delivery charges (except for any additional charges arising from you choosing, where applicable, a method of delivery other than the cheaper standard method of delivery offered by us) without undue delay and in any event no later than fourteen days from the day we are informed of your decision to withdraw from this Agreement. We will make the refund using the same method of payment that you used for the original transaction, unless you expressly agree to a different method, in which case there will be no charge to you. We may defer the refund until we have received the goods or until you have provided proof of shipment of the goods, whichever comes first.

In order to comply with the withdrawal period, it is sufficient that you send your communication on the exercise of the right of withdrawal before the withdrawal period has expired. You will have to bear the direct costs of returning the goods.

Consequences of the right of withdrawal

You must return or return the goods to Artphotolimited 109bis cours du Médoc, (33300) Bordeaux France, without undue delay and, in any event, no later than fourteen days after you have communicated your decision to withdraw from this contract. This time limit is deemed to have been respected if you return the goods before the fourteen-day period expires.

In the event of your withdrawal from this Agreement, we will refund all payments received from you, including delivery charges (except for any additional charges arising from you choosing, where applicable, a method of delivery other than the cheaper standard method of delivery offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this Agreement.

We will issue a refund using the same payment method you used for the original transaction, unless you expressly agree to a different method, in which case there will be no charge to you.

We may defer the refund until we have received the goods or until you have provided proof of shipment of the goods, whichever comes first.

You are liable only in respect of the depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods.